You now need a Service Victoria account to complete online transactions. When you log into your BDM account, we’ll ask you to link your Service Victoria account or create a new one. Service partners are not affected.
If you believe there's an error on a certificate, you can apply to have it corrected. We assess all corrections before making them. Go to Change or correct a certificate.
In most cases, you need to prove your identity to get certificates from us.
The easiest way to prove your identity is by presenting your physical driver licence (if it confirms your residential address) and your passport. If you don’t have these, there are other ways to prove your identity. Learn more about proving your identity.
If you’ve already applied, please check the email we sent you for specific advice.
The most common cause of delays is not providing proof of identity. Our turnaround times don’t start until we receive your proof of identity documents.
Legal and commemorative certificates will arrive separately.
When you register the birth, you don't automatically get a birth certificate. You can order a certificate at the time of registration or later.
Our priority is protecting your safety. If you tell us that you have concerns for your safety, we can protect your information from the other parent.
Free digital birth certificates are now available for Victorians born on or after 19 February 2019. You can apply for a digital certificate on behalf of your child.
Digital birth certificates are not currently available to people born before this date.
A digital birth certificate holds the same legal standing as a paper certificate, so it can be used for official purposes like proving identity. You’ll need the Service Victoria app to access it. Digital certificates aren’t replacing paper certificates. They’re optional and free.
