1. These Terms
1.1 my.rio.bdm.vic.gov.au is operated by the Registry of Births, Deaths and Marriages Victoria (referred to as 'we' or 'us' in these Terms).
1.2 These Terms apply to a person who uses my.rio.bdm.vic.gov.au to register an account and/or to transact with us (referred to as 'you' or 'your' in these Terms).
1.3 We may change these Terms at any time by posting the new Terms or a notice on our website. Your continued use of my.rio.bdm.vic.gov.au will mean that you have read and agreed to be bound by the new Terms.
2. Registering an account for my.rio.bdm.vic.gov.au
2.1 You must be a natural person to register an account. If you wish to access my.rio.bdm.vic.gov.au and our services provided through it on behalf of another person, you must register an account in your name and provide a third party authority.
2.2 When you register an account, you will be required to provide your personal details. Those details will also be used to prefill online forms when you apply for our services provided through my.rio.bdm.vic.gov.au. If you do not update the details recorded in your account, you will need to change them directly in the prefilled online forms on each occasion. You must provide up to date, accurate and complete information to ensure the accuracy of the document(s) for which you are applying.
2.3 Your account username will be the email address you provide when you register an account. You will also need to create a valid password to log in to your account. You agree:
- to keep your username and password confidential and secure;
- to not permit any other person to use your username or password to access your account; and
- to change your username and password if they have been stolen or otherwise compromised.
If you forget your password and your account needs to be re-activated, a one-time password will be provided to you via your email address.
3. Using my.rio.bdm.vic.gov.au
3.1 In accessing and using my.rio.bdm.vic.gov.au you will:
- comply with our instructions set out in my.rio.bdm.vic.gov.au;
- not use any device, software or routine to interfere or attempt to interfere with the proper working of my.rio.bdm.vic.gov.au; and
- not use my.rio.bdm.vic.gov.au to participate in illegal or fraudulent activities or otherwise misuse my.rio.bdm.vic.gov.au.
4. my.rio.bdm.vic.gov.au is provided on an 'as is, as available' basis
4.1 While every effort is made to ensure that my.rio.bdm.vic.gov.au is highly available and error free, we take no responsibility for, and cannot be held liable for the availability and performance of my.rio.bdm.vic.gov.au. You agree that your use of my.rio.bdm.vic.gov.au is on an 'as is, as available' basis.
4.2 Notices for planned outages of my.rio.bdm.vic.gov.au will be posted on our website. If you have difficulty using my.rio.bdm.vic.gov.au or discover any error or malfunction in my.rio.bdm.vic.gov.au, you may find details on how to Contact us.
5. Your data provided through my.rio.bdm.vic.gov.au
5.1 While we take all reasonable precautions to ensure that my.rio.bdm.vic.gov.au is secure, no data transmitted over the Internet can be guaranteed as totally secure. Accordingly, we make no warranty or representation in relation to the security of any data you provide through my.rio.bdm.vic.gov.au.
6. Suspension or termination of your account
6.1 We may suspend or terminate your account at any time for any reason, including if we believe that you have breached any of these Terms.
6.2 If your access is suspended or terminated without any fault on your part, we will attempt to notify you in advance where we consider appropriate.
7. Payments
7.1 You must pay the associated fees for any transactions that you perform using my.rio.bdm.vic.gov.au. Our schedule of fees can be found on our website Fees page.
7.2 You are responsible for ensuring that any payment details you provide are accurate. If you have not provided correct payment details or your payment is declined by your financial institution, we may reverse or not record the transaction. We will not be liable to you or any other person for any claim, loss, damage or expenses suffered as a result of this.
8. Liability and indemnity
8.1 To the extent permitted by law, we will not be liable to you or any other person for any claim, loss, damage or expenses arising from your access or use of, or inability to access and use, my.rio.bdm.vic.gov.au, and any other matter relating to my.rio.bdm.vic.gov.au.
8.2 You agree to indemnify us against any claim, loss, damage or expenses (including legal costs on a full indemnity basis) made to or incurred by us in connection with your use or access (including unauthorised use or access) of my.rio.bdm.vic.gov.au or breach of any of these Terms.
8.3 Further terms of our liability are set out on our website Disclaimer page.
9. Copyright
9.1 You agree to use my.rio.bdm.vic.gov.au in accordance with our copyright notice.
10. Privacy
10.1 Any information you provide (whether by completing online forms or uploading documents) to my.rio.bdm.vic.gov.au will be handled in accordance with our privacy statement and policy.
11. General
11.1 These Terms are legally binding on the parties and are governed by the laws of Victoria. All legal actions in relation to these Terms must be brought in a court in Victoria.
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