1. These Terms
1.1 partners.rio.bdm.vic.gov.au is operated by the Registry of Births, Deaths and Marriages Victoria (referred to as 'we', 'us' or 'our' in these Terms).
1.2 These Terms apply to a person who registers a stakeholder representative account for partners.rio.bdm.vic.gov.au (referred to as 'you' or 'your' in these Terms) on behalf of the organisation that employs you ('stakeholder organisation'). By registering a stakeholder representative account on behalf of your stakeholder organisation, you agree that these terms will govern your use of the partners.rio.bdm.vic.gov.au and that you are authorised to bind your stakeholder organisation to these Terms on your stakeholder organisation's behalf.
1.3 You must register a stakeholder representative account in order to access partners.rio.bdm.vic.gov.au. Before you register a stakeholder representative account, you must read and accept these Terms.
1.4 We may change these Terms at any time by posting the new Terms or a notice on our website. Your continued use of partners.rio.bdm.vic.gov.au will mean that you have read and agree that you and your stakeholder organisation will be bound by the new Terms.
2. Registering a stakeholder representative account for partners.rio.bdm.vic.gov.au
2.1 You must be a natural person to register a stakeholder representative account. If you wish to access partners.rio.bdm.vic.gov.au and our services provided through it on behalf of your stakeholder organisation, you must register a stakeholder representative account in your name and provide evidence of permission that you act on behalf of the organisation.
2.2 When you register a stakeholder representative account, you will be required to provide your personal and stakeholder organisation details, such as a company or business name and ABN. Those details may also be used to prefill online forms when you or another member of your stakeholder organisation submits information provided through partners.rio.bdm.vic.gov.au. If you do not update the details recorded in your stakeholder representative account, the details will need to be changed directly in the prefilled online forms on each occasion. You must provide up to date, accurate and complete information.
2.3 You must select a username when you register a stakeholder representative account. Your username will be confirmed by email. You will also need to create a valid password to log in to your stakeholder representative account. You agree:
- to keep your username and password confidential and secure;
- to not permit any other person to use your username or password to access your stakeholder representative account; and
- to change your username and password if they have been stolen or otherwise compromised.
If you forget your password and your stakeholder representative account needs to be re-activated, a one-time password will be provided to you via your email address.
3. Using partners.rio.bdm.vic.gov.au
3.1 In accessing and using partners.rio.bdm.vic.gov.au, you will:
- comply with our instructions set out in partners.rio.bdm.vic.gov.au;
- not use any device, software or routine to interfere or attempt to interfere with the proper working of partners.rio.bdm.vic.gov.au; and
- not use partners.rio.bdm.vic.gov.au to participate in illegal or fraudulent activities or otherwise misuse partners.rio.bdm.vic.gov.au
3.2 Your stakeholder representative account will allow you to add and remove 'stakeholder user' accounts for members of your stakeholder organisation who will access partners.rio.bdm.vic.gov.au and our services provided through it, so that they represent your stakeholder organisation when dealing with us. You agree:
- to only add stakeholder user accounts where your stakeholder organisation requires it;
- to remove any inactive stakeholder users (for example, if a person leaves your organisation); and
- to notify us when you are no longer the stakeholder representative for your stakeholder organisation and provide the details of the person who will be the stakeholder representative for your stakeholder organisation.
4. partners.rio.bdm.vic.gov.au is provided on an 'as is, as available' basis
4.1 While every effort is made to ensure that partners.rio.bdm.vic.gov.au is highly available and error free, we take no responsibility for, and cannot be held liable for the availability and performance of partners.rio.bdm.vic.gov.au. You agree that you and your stakeholder organisation's use of partners.rio.bdm.vic.gov.au is on an 'as is, as available' basis.
4.2 Notices for planned outages of partners.rio.bdm.vic.gov.au will be posted on our website. If you have difficulty using partners.rio.bdm.vic.gov.au or discover any error or malfunction in partners.rio.bdm.vic.gov.au, you may contact the IT Helpdesk using the details on our Contact us page.
5. Data provided through partners.rio.bdm.vic.gov.au
5.1 While we take all reasonable precautions to ensure that partners.rio.bdm.vic.gov.au is secure, no data transmitted over the Internet can be guaranteed as totally secure. Accordingly, we make no warranty or representation in relation to the security of any data you provide through partners.rio.bdm.vic.gov.au.
6. Suspension or termination of your stakeholder representative account
6.1 We may suspend or terminate your stakeholder representative account at any time for any reason, including if we believe that you have breached any of these Terms.
6.2 If your stakeholder representative account is suspended or terminated without any fault on your part, we will attempt to notify you in advance where we consider appropriate.
7. Payments
7.1 Your stakeholder organisation must pay the associated fees for any transactions that you or stakeholder users from your stakeholder organisation perform using partners.rio.bdm.vic.gov.au. Our schedule of fees can be found on our website Fees page.
7.2 You are responsible for ensuring that any payment details you provide are accurate. If you have not provided correct payment details or your stakeholder organisation's payment is declined by its financial institution, we may reverse or not record the transaction. We will not be liable to you, your stakeholder organisation, stakeholder users or any other person for any claim, loss, damage or expenses suffered as a result of us reversing or not recording the transaction.
8. Liability and indemnity
8.1 To the extent permitted by law, we will not be liable to you, your stakeholder organisation or any other person for any claim, loss, damage or expenses arising from your or your stakeholder organisation's (including stakeholder users) access or use of, or inability to access and use, partners.rio.bdm.vic.gov.au, or any other matter relating to partners.rio.bdm.vic.gov.au.
8.2 Your stakeholder organisation agrees to indemnify us against any claim, loss, damage or expenses (including legal costs on a full indemnity basis) made to or incurred by us in connection with your use or access (including unauthorised use or access) of partners.rio.bdm.vic.gov.au or breach of any of these Terms.
8.3 Further terms of our liability are set out out on our website Disclaimer page.
9. Copyright
9.1 You and your stakeholder organisation agree to use partners.rio.bdm.vic.gov.au in accordance with our copyright notice, which can be found on our website Copyright page.
10. Privacy
10.1 Any information you provide to partners.rio.bdm.vic.gov.au will be handled in accordance with our privacy statement and policy, which can be found on our website Privacy policy page.
11. General
11.1 These Terms are legally binding on the parties and are governed by the laws of Victoria. All legal actions in relation to these Terms must be brought in a court in Victoria.
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