1. These Terms
1.1 partners.rio.bdm.vic.gov.au is operated by the Registry of Births, Deaths and Marriages Victoria (referred to as 'we', 'us' or 'our' in these Terms).
1.2 These Terms apply to a person who registers a stakeholder user account for partners.rio.bdm.vic.gov.au (referred to as 'you' or 'your' in these Terms) when employed by an organisation that uses our services (‘stakeholder organisation’). By registering a stakeholder user account you agree that these terms will govern your use of partners.rio.bdm.vic.gov.au.
1.3 You must register a stakeholder user account in order to access partners.rio.bdm.vic.gov.au. Before you register a stakeholder user account, you must read and accept these Terms.
1.4 We may change these Terms at any time by posting the new Terms or a notice on our website. Your continued use of partners.rio.bdm.vic.gov.au will mean that you have read and agree that you will be bound by the new Terms.
2. Registering a stakeholder user account for partners.rio.bdm.gov.au
2.1 You must be a natural person to register a stakeholder user account. If you wish to access partners.rio.bdm.vic.gov.au and our services provided through it, you must register a stakeholder user account in your name and provide evidence of eligibility, where required.
2.2 When you register a stakeholder user account, you will be required to provide your personal details and proof of identity. Those details may also be used to prefill online forms when you apply for our services provided through partners.rio.bdm.vic.gov.au. If you do not update the details recorded in your stakeholder user account, the details will need to be changed directly in the prefilled online forms on each occasion. You must provide up to date, accurate and complete information.
2.3 You must select a username when you register a stakeholder user account. Your username will be confirmed by email. You will also need to create a valid password to log in to your stakeholder user account. You agree:
- to keep your username and password confidential and secure;
- to not permit any other person to use your username or password to access your stakeholder user account; and
- to change your username and password if they have been stolen or otherwise compromised.
If you forget your password and your stakeholder user account needs to be re-activated, a one-time password will be provided to you via your email address.
3. Using partners.rio.bdm.vic.gov.au
3.1 In accessing and using partners.rio.bdm.vic.gov.au, you will:
- comply with our instructions set out in partners.rio.bdm.vic.gov.au;
- not use any device, software or routine to interfere or attempt to interfere with the proper working of partners.rio.bdm.vic.gov.au; and
- not use partners.rio.bdm.vic.gov.au to participate in illegal or fraudulent activities or otherwise misuse partners.rio.bdm.vic.gov.au.
4. partners.rio.bdm.vic.gov.au is provided on an 'as is, as available' basis
4.1 While every effort is made to ensure that partners.rio.bdm.vic.gov.au is highly available and error free, we take no responsibility for, and cannot be held liable for the availability and performance of partners.rio.bdm.vic.gov.au. You agree that your use of partners.rio.bdm.vic.gov.au is on an 'as is, as available' basis.
4.2 Notices for planned outages of partners.rio.bdm.vic.gov.au will be posted on our website. If you have difficulty using partners.rio.bdm.vic.gov.au or discover any error or malfunction in partners.rio.bdm.vic.gov.au, you may contact the IT Helpdesk using the details on our Contact us page.
5. Data provided through partners.rio.bdm.vic.gov.au
5.1 While we take all reasonable precautions to ensure that partners.rio.bdm.vic.gov.au is secure, no data transmitted over the Internet can be guaranteed as totally secure. Accordingly, we make no warranty or representation in relation to the security of any data you provide through partners.rio.bdm.vic.gov.au.
6. Suspension or termination of your stakeholder user account
6.1 We may suspend or terminate your stakeholder user account at any time for any reason, including if we believe that you have breached any of these Terms.
6.2 If your stakeholder user account is suspended or terminated without any fault on your part, we will attempt to notify you in advance where we consider appropriate.
7. Payments
7.1 Your stakeholder organisation must pay the associated fees for any transactions that you perform using partners.rio.bdm.vic.gov.au. Our schedule of fees can be found on our website Fees page.
7.2 You are responsible for ensuring that any payment details you provide are accurate. If you have not provided correct payment details or your stakeholder organisation's payment is declined by its financial institution, we may reverse or not record the transaction. We will not be liable to you, your stakeholder organisation, or any other person for any claim, loss, damage or expenses suffered as a result of us reversing or not recording the transaction.
8. Liability and indemnity
8.1 To the extent permitted by law, we will not be liable to you, your stakeholder organisation or any other person for any claim, loss, damage or expenses arising from your or your stakeholder organisation's (including stakeholder users) access or use of, or inability to access and use, partners.rio.bdm.vic.gov.au, or any other matter relating to partners.rio.bdm.vic.gov.au.
8.2 Your stakeholder organisation agrees to indemnify us against any claim, loss, damage or expenses (including legal costs on a full indemnity basis) made to or incurred by us in connection with your use or access (including unauthorised use or access) of partners.rio.bdm.vic.gov.au or breach of any of these Terms.
8.3 Further terms of our liability are set out on our website Disclaimer page.
9. Copyright
9.1 You and your stakeholder organisation agree to use partners.rio.bdm.vic.gov.au in accordance with our copyright notice, which can be found on our website Copyright page.
10. Privacy
10.1 Any information you provide to partners.rio.bdm.vic.gov.au will be handled in accordance with our privacy statement and policy, which can be found on our website Privacy policy page.
11. General
11.1 These Terms are legally binding on the parties and are governed by the laws of Victoria. All legal actions in relation to these Terms must be brought in a court in Victoria.
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