Help with registering a user account

Help for businesses and professionals to create a BDM account.

This page is for businesses and professionals who, as part of their work, need to create an account with BDM prior to Registry Information Online going live.

Before you start

You'll need to:

Type of account

Depending on your role, you will need to register as an individual or organisation.

  • An organisation can nominate its staff to use BDM services. If you're one of these staff to use BDM services. If you're one of these staff, you can't finish registering until you receive an email from BDM
  • An individual may be a member of an organisation or a sole practitioner.

Individual registration

BDM services that individual professionals may access
Individual accountBDM service
Marriage celebrantMarriage notification
Doctor at one or more hospitals / medical practicesMedical certificate cause of death
Independent midwifeBirth notification
Legal practitioner - sole practiceCertificate orders

Find out how to register as an individual.

See which proof of identity you need to provide.

Organisation registration

BDM services that organisations' staff may access
Organisation accountExample of userBDM service
Hospital or birthing centreNurse/midwife at one or more hospitalsBirth notification
Funeral homeFuneral director (at one or more funeral home)Death registration
Adoption information serviceStaffAdoption information requests
UniversityResearcher, Phd studentResearch data
Legal firmLegal practitionerCertificate orders
Corporate, business or research organisationStaffData services
Government departmentStaffData services, certificate orders
Independent researcherResearcherResearch data request

Still not sure? Contact us.

Proof of identity

You will need to provide details from one identity document issued by an Australian government. This may include:

  • Birth certificate
  • Passport
  • Driver license
  • Medicare card.

We use an online verification service. You don't need to get certified copies or upload/send documents to us.

Suitable email addresses

Once an email address has been used for an account it can't be used for another account. This includes at a later date or even if the original account is deactivated.

This means we recommend you don't use any role-based or generic email address (e.g. admin@organisation.com.

An example of a good email address would be PersonName@organisation.com.

Learn more about the email address to use if you provide services to more than one organisation.

Accept the terms and conditions

If you are registering as an individual, sole trader, or you will be user within an organisation that has been registered with us, the following terms and conditions apply to you:

Terms of use of stakeholder users

If you are registering a new organisation you will be responsible for managing the organisation details and any users associated with it. The following terms and conditions apply to you:

Terms of use for stakeholder representatives

Both sets of terms and conditions can apply to you. By continuing, you signify that you accept the relevant terms and conditions.

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